Frequently Asked Questions
Welcome to our FAQ page. Here you'll find answers to the most common questions about shopping with Al Wadood Fabric. If you need further assistance, feel free to contact our customer support team.
What products do you offer?
We offer premium men's unstitched fabrics, Koofi caps, prayer mats (Janamaz), digital Tasbih counters, shawls, perfumes, and a wide range of Islamic accessories.
Do you deliver across Pakistan?
Yes. We provide fast and reliable nationwide delivery through trusted courier partners.
How long does delivery take?
Most orders are delivered within 2–5 business days, depending on your location and courier service availability.
What payment methods do you accept?
We accept Cash on Delivery (where available) and secure online payment methods offered during checkout.
Can I return or exchange my order?
Yes. Eligible products can be returned or exchanged within 7 days of delivery, subject to our Return & Refund Policy.
How can I track my order?
Once your order has been shipped, you'll receive tracking information via SMS, email, or WhatsApp (where applicable).
Do you sell original products?
Absolutely. We carefully source our products from trusted suppliers to ensure quality and authenticity.
Can I modify or cancel my order?
Orders can usually be modified or cancelled before they are dispatched. Please contact us as soon as possible after placing your order.
How do I contact customer support?
Phone:
0319 130 2225
Email:
info@alwadoodfabric.com